We're the country's oldest full-service prescription advocacy company. Since 2002, we've helped over 200,000 people save more than $1 billion on prescription medications by getting them enrolled in pharmaceutical company Patient Assistance Programs.
We charge a fee for our advocacy services while the medications themselves come free from the pharmaceutical companies.
Eligibility Evaluation:
- Most affordable way to access our expert knowledge on Patient Assistance Programs
- Up to 3 medication eligibility evaluations, with additional evaluations available as needed
- Find out which patient assistance programs you qualify for
- No further obligation
Full-Service Advocacy:
- Live advocates available Monday through Friday, 8:00a.m. - 6:00p.m.
- We handle all applications, paperwork, and renewals
- We track your enrollment and manage refill requests
- Complete advocacy from start to finish
Self-Service (Coming Soon):
- Access to our innovative online platform, designed to simplify Patient Assistance Program navigation
- Step-by-step guidance and resources
- You complete and submit all paperwork yourself
No. Prescription Lifeline is a patient advocacy service, not an insurance provider. We help you navigate Patient Assistance Programs run by pharmaceutical manufacturers. We don't provide insurance coverage or guarantee benefits. Instead, we provide advocacy services to help you access free or low-cost medications through these Patient Assistance Programs.
You're paying for our services to help you navigate patient assistance programs. The medications come free from pharmaceutical manufacturers through these programs, but the application process is complex and many applications get rejected without proper support.
What you're paying for depends on your service tier:
Eligibility Evaluation: Our service in identifying which Patient Assistance Programs you qualify for based on your medications and circumstances, saving you time and research.
Full-Service Advocacy: Complete support from start to finish, including:
- Preparing your personalized application packet
- Pre-processing applications so they only need your signature
- Submitting all paperwork to Patient Assistance Programs
- Tracking your enrollment and managing renewals
- Live advocate support Monday through Friday, 8:00a.m. - 6:00p.m.
Self-Service (Coming Soon): Access to our online platform, step-by-step guidance, resources, and tools to help you complete your own applications successfully.
We're not government-funded, so service fees allow us to continue helping people access these life-changing programs.
Pricing:
- $10 for up to 3 medication eligibility evaluations
- Full-Service Advocacy: As low as $66/month per brand-name medication
Full-Service Advocacy includes a one-year contract commitment. Most members save 70-80% off retail prescription costs, making our service pay for itself many times over.
- Self-Service: Pricing coming soon
It depends on which service tier you choose:
Eligibility Evaluation: No contract or commitment.
Full-Service Advocacy: Yes, this includes a one-year contract commitment. This allows us to see your applications through to completion and manage renewals effectively.
Self-Service (Coming Soon): No contract or commitment.
Eligibility Evaluation: No refunds available.
Full-Service Advocacy:
3-Day Full Refund Period: You can cancel within 3 days of enrollment for a complete refund, including the administration fee. However, requesting expedited delivery of your New Member Kit waives refund eligibility.
Contract Terms: Our full-service program includes a one-year contract commitment. Early cancellation may be possible in certain qualifying circustances, which we review on a case-by-case basis. Standard cancellations require 30 days written notice before your contract renewal date. No partial or mid-term refunds are available.
Self-Service (Coming Soon): No refunds available.
Prescription Lifeline helps you access both brand-name and generic medications. For brand-names, we help you apply to Patient Assistance Programs. For generics, we connect you with discounted pricing. Costs vary for generic medications.
Eligibility Evaluation: Add medications from your dashboard if you have evaluations remaining, or purchase another set if needed (3 evaluations per purchase).
Full-Service Advocacy: Call us at your team's phone number to add medications and check eligibility. Additional charges apply per medication.
Self-Service (Coming Soon): Add medications directly through your platform dashboard. Additional charges apply per medication.
Prescription Lifeline doesn't set income requirements. Each Patient Assistance Program has its own eligibility guidelines, which vary from program to program. Our $10 eligibility evaluation is designed to help you find out quickly which programs you qualify for based on your specific medication and circumstance. You'll get up to 3 checks with no further obligation.
Prescription Lifeline doesn't set insurance requirements. Each Patient Assistance Program has its own rules about insurance coverage, and they vary from program to program. Some PAP's accept patients with Medicare/Medicaid or other insurance, while others don't. Our eligibility evaluation is designed to help you find out quickly which programs you qualify for based on your specific insurance situation and medications.
Medications are provided directly from the pharmaceutical companies through their patient assistance programs. We facilitate the application process, but the medications come straight from the manufacturer to you.
Pharmaceutical companies run these programs for various reasons. Some say it's genuine commitment to public health, others view it as corporate responsibility or regulatory compliance.
What matters is that these programs exist and can dramatically reduce medication costs for people who qualify. We make accessing them simple and successful.
Patient Assistance Program timelines vary, and applying on your own can cause significant delays if applications aren't completed correctly. Missing documentation, errors, or incomplete paperwork can draw the process our much longer than necessary.
When you enroll with Prescription Lifeline's full-service advocacy, we work to get you your first medication shipment within 6-8 weeks. This timeframe is based on the average we see from our members, though it can be impacted by mail delivery times and delays from your doctor's office in providing required documentation.
Continue taking your current medication until your first shipment arrives from the pharmaceutical company. Don't stop or change anything until your receive your new supply.
After your application is submitted, watch for mail from the Patient Assistance Program. They may send approval notifications, requests for additional documentation, or updates on your application status. Approval timelines vary by program, typically taking several weeks. Once approved, your medication will ship directly from the pharmaceutical manufacturer to your home or your doctors' office, depending on program guidelines.